What is IVR? Its Types, Benefits, Services in Nepal, All Explained

IVR or Interactive Voice Response is a telephony technology in which callers access information from a set of automated voice responses. The system requires callers to dial specific numbers that activate IVR and when specific numbers are dialed such as 0 or 1, 2, or when words such as “year” or “no” are uttered, they […]

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