Compensation to customers for poor internet, Nta to revoke license over poor performance (New Quality Bylaw)

Telecom service providers will have to offer their customers compensation for poor internet and telecom service quality. Nepal Telecommunication Authority (Nta) made the regulation after passing the Bylaw Regarding Telecom Service Quality 2079 (दुरसंञ्चार सेवाको गुणस्तर सम्बन्धि विनियमावली, २०७९). The bylaw will come into effect from the Baisakh 1, 2080. It states if service providers […]

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